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Helpful Resources for Online Students

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  1. The Compass Welcome Center |Ìývcwelcome@vcccd.eduÌý| 805-289-6420

    1. Help Topics:ÌýOnline Admissions Applications, MyVCCCD Portal Access & Activation, One-Time Passcodes, Course Offerings, Class Schedules & Enrollment, Academic & Personal Support Programs, and Campus Tours

    2. Hours: The Compass Welcome CenterÌýhours

  2. VC DE Student Help Desk│VCDEStudentHelp@vcccd.edu│(805) 289-6452

    1. Help Topics: Canvas, Zoom, General Online Classes Questions, Online Canvas Student Orientation

    2. Hours:ÌýM-TH 9:00Ìý- 4:00 pm

  3. VCCCD District IT Help Desk |ÌýDistrictHelpDesk@vcccd.edu│(805) 652-7777

    1. Help Topics:ÌýMyVCCCD Student Portal, Student Email Accounts, Login/Password

    2. Hours:ÌýMonday-Friday: 9:00 AM - 4:00 PM

  4. 24/7 Canvas Support Hotline│(844) 303-4505Ìý

    1. Help Topics:ÌýCanvas Technical Support (e.g. posting to a discussion board, uploading an assignment, taking a quiz, etc.)

    2. Hours:ÌýMon-Sun: ALL DAY